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Integrate PCA with Unity Assistant AND CallManager

crystalvoice
Level 1
Level 1

Unity 4.0(2) CallManager 3.3

When navigating to http:\\unity_server\ciscopca, Cisco Unity Assistant shows up... how do I link from there to the user's CallManager page (i.e. http:\\callmanager_server\CCMUser) ?

I see a few references in Cisco docs that this is what was intended when broadening to the PCA from simply ActiveAssistant, but find no help on how to set this up??

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

There's no direct link between the Unity PCA and the call manager configuration pages that I know of - where are you reading that this is what was intended with PCA? New one on me...

The PCA added the web based inbox (not available at all in AA) and revamped the UI for the active assistant and added some missing functionality.