IPCC Express Phone Agent and CCM Extension Mobility

[calmichael]

I am trying to get enterprise data to appear for

an extension mobility user like it would from their

physical IP Phone station.

I have tried associating all EM capable phones as

well as configuring relevant extension mobility

device profiles to the the "rm", "telecaster", and

the agent "user" thus far without success.

Has anyone had success in getting enterprise data

to display for an phone agent logged in via

extension mobility?

Thanks

[calmichael]

I probably should have qualified my original with

the statement that enterprise data does appear on

the agents "physical" phone.

The only enterprise data expected to appear is that

which is installed by default (ANI, DNIS, Layout).

Enterprise data failed to appear when that agent

used their extension mobility profile on another

phone; though when they were logged in via the

phone agent, IPCC did correctly route calls to

them sans the enterprise data popup.