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Teri.Shaffer
Beginner

IPCC Upgrade from 3.5.2sr1 to 4.0.2- Recovery Failure

Callmanger and IPCC co-exist on a single server. CM is 4.1.3sr3a. During the Recovery step of the upgrade I get the following failure: TCP connection closed unexpectedly in BARS. BARS shows that there is ongoing activity and when I click "override" it fails the upgrade fails.

1 REPLY 1
Brandon Buffin
Advisor

Take a look at the following post which states that it is necessary to run BARS from another machine in a co-resident upgrade.

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddb80fb/1#selected_message

Hope this helps. If so, please rate the post.

Brandon

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