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IPCC

mymite060708
Level 1
Level 1

‎11-14-2005 02:11 AM - edited ‎03-13-2019 11:13 AM

on the supervisor desktop I am able to record a conversation between agents ,but I can't start the recording from an agents desktop??

has any one seen this ?

Thanks

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‎11-18-2005 07:31 AM

Which version of IPCC are you using? This URL might help you:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_configuration_examples_list.html

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