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IPphone(s) can not make calls on 4.1(2)sr1

gfolens
Level 4
Level 4

We have detected the following problem.

Sometimes an Ip-phone can not make calls. The CCM traces show the following:

- CtiEnableReq CH=0|0 DeviceName=SEP000DBCFF5C0A DN=8989 CallLock=0 FeatureId=0

WhichSide=0|

03/18/2005 14:32:12.309 CCM|StationCdpc(314): StationCtiCdpc - CtiEnableReq

CH=0|0 LineFilter=24 for LineNumber=8989|

03/18/2005 14:32:12.309 CCM|StationD: (0000076) SetRinger

ringMode=1(RingOff).|

03/18/2005 14:32:12.309 CCM|StationD(76): StationCtiD -

StationOutputSetRinger|

03/18/2005 14:32:12.309 CCM|StationCtiD::StationOutputSetRinger -- internal

error: cannot determine line number!!!|

03/18/2005 14:32:12.309 CCM|StationCtiD::StationOutputSetRinger -- internal

error: illegal line number!!!|

The IPphone is still able to receive calls and looks completely normal on the display.

rgds, Geert.

2 Replies 2

thisisshanky
Level 11
Level 11

Is it happening to only this phone, or is it random ? Is the extn for this phone, shared with some other phone ?

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

It's random. No sharing of extension. But seems to happen after using the Callback function across a Qsig to a Siemens pbx.