05-30-2002 06:08 AM - edited 03-12-2019 07:01 PM
On the C drive on our Unity machine disc space is dropping (50 mb in 7 days) for no apparent reason. We are now down to about 30 mb free. Nothing is on this drive except Windows 2000 and the SQL server. Unity itself and all other applications are on a seperate disc. Can you think of any reason why disc space would be dropping like this? <br><br>
05-30-2002 06:08 AM
What version of Unity do you have? It might be this bug.
CSCdw58815
Symptom:
=======
The following error message appears on application log every second.
The application log will eventually be full. Also, the EVENTS table under ReportsDB SQL database will grow and fill up the hard disk.
============================================
EventID: 100 Source: AvVs_MC Type: Error
Exception occurred and handled in File: h:\CommSvr\Sources\Common\Src\AvVariant.cpp at Line: 1582 - Error: 80004005H Call stack:
0x0040F7AD AVSCAV~1.EXE:
0xFEDCBA98
0x89ABCDEF
0x77D5298F RPCRT4.dll: RpcRevertToSelf + 858 bytes
We may also the following error in application log:
=============================================
Source: MSSqlServer
Could not allocate space for objects "Events" in database "ReportDB" because the "PRIMARY" file group is full.
Workaround:
=========
1. Stop the "AvRepDirSvrSvc" Service.
2. Clear the Application Event Log
3. Restart the service.
This is a temporary solution and it is likely that the problem wil recur.
Customers may prefer to DISABLE the AvRepDirSvrSvc service entirely, which
will solve the problem, albeit in a rather blunt fashion. Disabling this
service will not affect Unity's normal operation. However, the system will
no longer be able to generate reports.
Keith
Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
05-31-2002 11:09 AM
I have version 3.12 of Unity.
The previous solution you offered is not applicable. The hard drive is not filling up due to a lot of recorded events. The Application Event log and the Events table are not big.
Do you know of any other reason why the hard drive would be losing space?
05-31-2002 11:30 AM
You might want to check out an app like DiskPie 2. It will show you what is eating the space and the program is free. You can find it out on Google.
Keith
Keith Chambers
Diagnostic Engineer
Voice Network Team, San Jose
Cisco Systems, Inc.
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