Lost recorded names with 3.1.5 failover

[dgahm]

After configuring Unity 3.1.5 for failover the recorded names are gone, even when running on the primary. If the subscriber re-records the name it is OK. The old wav files are still where they should be. Greetings are OK.

Anybody know of a quick fix for this? My boss is not real thrilled about sending out a message asking all users to re-record their names.

[lindborg]

Look what the "streamPath" column on the subscriber's table in the UnityDB database in SQL says for someone you know should have a voice name but it doesn't... you can use SQL enterprise manager for this or download CUDLE from CiscoUnityTools.com here:

http://www.ciscounitytools.com/App_CUDLE.htm

It'd be interesting to see if the column is null or points to a different file/directory for some reason or another.

[dgahm]

It is null.

Is there an easy way to change this back to UserXX_Subname_XXXXX.wav for 200 plus subscribers?

[lindborg]

Unfortunately no, not easily anyway. You can import them via the SA, of course, but a scritp to grab the right file (if it exists) and plug it in would be a little bit of work...