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Media Termination point ipv6-ipv4 video freezes

Joan Perez Esteban
Cisco Employee
Cisco Employee

Hi,

We are trying to set up a MTP to transcode media from ipv4 to ipv6 or biceversa. We are using a cisco ISR router Cisco CISCO3925, with firmware c3900-universalk9-mz.SPA.155-2.T1.bin. The thing is that the solution it works but just for a while, after around three minutes, the video freezes and the media is lost. 

We are also experiencing router connection lost. Here some snippet of the logs:

 

*Sep 15 15:18:17.939: sccpapp_process_send_sccpmsg_q: Send sccp msg from sccp_msg_send_q, soc 0,  pak size 16
*Sep 15 15:18:17.939: sccp_send_msg_nonblocking: Sccp message sent socket 0, profile_id 3, sent bytes 16, total pak_size 16, bytes_to_send 16
*Sep 15 15:18:17.939: sccpapp_process_socket_events: appl_type 2, soc_fd 0, soc -1, swb_soc 0
*Sep 15 15:18:17.939: sccpapp_process_socket_events: SWB_TCP_SOCKET_READ: appl_type 2, swb_eve 4, swb_state 5
*Sep 15 15:18:17.939: sccp_process_swb_control_message: appl_type 2, buff - 1A261DFC
*Sep 15 15:18:17.939: sccp_process_swb_control_message: msg_ptr 1A261E04, len 36, msg_id 157
*Sep 15 15:18:17.939: sccp_process_swb_control_message: rcvd register rej from SWB CCM, reason: Error: DB Config
*Sep 15 15:18:17.939: sccp_appl_service_stop_timer: Stop 39A02E4 timer
*Sep 15 15:18:17.939: sccp_abort_switchback_operation: Switchback failed for profile_id 3, appl_type 2
*Sep 15 15:18:17.939: sccp_abort_switchback_operation: Try switchover as is pending
*Sep 15 15:18:17.939: sccp_connect_to_ccm_on_priority_basis: Trying connecting to CCM on priority basis prof_id 3, appl_type 2
dy_to_handle_new_msg: sccp_spi_ha_is_not_ready_to_handle_new_msg

 

 

Any suggestion on why this may happen??

 

Kind Regards,

 

Juan

1 Reply 1

Kalliopi Vazima
Level 1
Level 1

i have the same error in a 2911 cube when trying to forward an incoming call the IOS version is c2900-universalk9-mz.SPA.154-1.T3 and the CUCM is in 10.5.2

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