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Missed calls display on 7940/60/70

matthewk
Level 1
Level 1

On a CCM v4.0 site where there are many users with shared ine appearances ( not using IPMA)- is there a way to either:

1- Only register the quantity of missed calls on the display of the phone for the users primary line

or

2- Remove the display that shows this eg: not show "x missed calls" at all on the phone

Reson for this requirement is where we have a secretary who might look after 4 diferent managers with shared lines for each manager , the display of the phone 'worryingly' shows many missed calls when in fact they have simply been picked up by the primary owner of that line ( eg the managers)

I dont want this to effect the ability to look whithin the directories at missed calls.

Thanx!

Matt

1 Reply 1

Not applicable

Unfortunately, there is no way to display only missed calls from a particular line. We therefore cannot change the Missed Calls notification behavior at this time.This feature request was already made and presently the cisco-bug id:CSCdt61023

is tracking this issue.