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Missing Disks

harmander_singh
Level 1
Level 1

Hi Guys,

I have received call manager upgrade kit 3.3 but I have not received any operating system disks like hardware detection, operating system and os/bios update.

Could anyone tell me what shall I do now ?

Tks

4 Replies 4

milay
Cisco Employee
Cisco Employee

What was the partnumber for the software that you ordered? Also what is your hardware platform?

Hi Mate,

It is a MCS 7835 runing 3.1. The part number we have order was SW-CCM-3.3-UPG.

Just wondering without the hardware detction disk how can I start the upgrade.

Tks

Yes, you should have received the OS CD's with this. You should call Customer Service to get these replaced:

http://www.cisco.com/warp/public/788/AVVID/ccm-upgrade.html

Mike Lay

Tks Mike