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Beginner

It's only a single domain

It's only a single domain deployment. 

I will try again later today and will let you know. 

 

Thanks for the help so far.. 

Highlighted
Beginner

Hi, I have a same problem but

Hi,

 

I have a same problem but I don't underground very well the DNS record must I put in DNS interne and externe, can you please write an exemple with exactaly record h _collab-edge._tls  _cisco-uds._tcp and _cuplogin._tcp.

Thank you very match for your help 

 

Highlighted
Beginner

You should configure your

You should configure your internal DNS server with _cisco-uds._tcp and _cuplogin._tcp records. That's what Jabber looks for at the beginning (cisco-uds record) to find out if it's outside or inside a corporate's network.

Here's an example of both records:
_cisco-uds._tcp.example.com. SRV 10 10 8443 cucm.example.com.
_cuplogin._tcp.example.com. SRV 10 10 8443 cups.example.com.

 

You should configure your public DNS server with _collab-edge._tls record. That's what Jabber looks for if it doesn't find aforementioned records. If found collab-edge record then it knows it's outside a corporate's network.

Here's an example of the record:
_collab-edge._tls.example.com. SRV 10 10 8443 vcs-e.example.com.

 

You also need _sips._tcp record on your public DNS server which is used for general deployment (you probably have configured one yet).

Here's an example of the record:
_sips._tcp.example.com. SRV 10 10 5061 vcs-e.example.com.

 

Should you have any problems, please refer to Unified Communications Mobile and Remote Access via Cisco VCS Deployment Guide and don't hesitate to ask.

 

Regards, kozooh
Please rate useful posts.

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Beginner

 Thank you very much

 

Thank you very much kozooh147

it exactly what I want. I try and I  will make a return

 

Amine 

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Beginner

Hi kozooh147,  I know is a

Hi kozooh147, 

 

I know is a very basic thing for a DNS admin, but I am not wink

Can you please check and validat the exemple in my Attachment picture

 

Thank you very much kozooh147, 

 

Amine 

Highlighted
Beginner

Looks OK, be sure you are

Looks OK, be sure you are able to resolve Expresswat.lab.local to an IP address.

Highlighted
Beginner

Thank you a lot  kozooh147I

Thank you a lot  kozooh147wink

I tested in internal nework,  it work fine yes I am very happy 

 

 

 

 

 

Highlighted
Beginner

Hi, Can you please advise if

Hi,

 

Can you please advise if you have to use an Email address as the user name?

 

I have a customer who is using login names to sign into Jabber for windows on the internal network however, if this is like lync where by you must using a sip URI/email address to login then do I need to update the login id?

If  I use an email address then I assume the @domain.com would provide the lookup for the _collab... record.

Any assistance would be great as I cannot login with the user ID externally using VCS-C and E with UC enabled records and firewall ports.

 

Thanks

Highlighted
Hall of Fame Cisco Employee

You need to log in with your

You need to log in with your JID, userID@domain, so the RHS is used to lookup the SRVs for _collab-edge and _sips.

Once they're found and stored, for that particular user, you only use the userID.

If you try to log with other user, even from the same domain, JID is required again.

HTH

java

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