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MOH used to play then stopped

jesseMurage
Level 1
Level 1

Dear Team,

We have  CUCM running on publisher and subscriber.The default MOH tones have been running,then we imported other audios and they were running well for about 1 year.Recently i noticed that they are no longer running.even when i set the default audios they are not running.what could be wrong?kindly help.

Jesse

1 Reply 1

Adarsh_Chauhan
Level 1
Level 1

Hi,

 

What exactly happens when you put a call on hold, instead of the music what does the person hear?

 

Regards,

Adarsh Chauhan