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Multiple Global Call ID's with same number

bradlesl
Level 1
Level 1

We have noticed that Global Call ID's often repeat themselves within the same month or quarter. Any reasons why?

Thanks

1 Reply 1

m.singer
Level 4
Level 4

Actually, Global call id is the call identifier that is assigned to the entire call. All records associated with a standard call will have the same global call identifier.This could be the reason for same global call ID repeats.

For more information, go through the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/trouble/trbld.htm