cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
662
Views
0
Helpful
1
Replies

MXE 3.3 prefilter error [10]?

d-gillespie
Level 1
Level 1

I'm setting up a demo MXE for the first time with the new software 3.3.2.0  and I keep getting this error:

Prefilter failed: Error [10]: Unexpected error detected (Demo mode error: output size is too big) [EC_COMPLETED] Task Execution 55 is now complete. Reason = Failed.

At this point all I'm trying to do is get the videos that come in the assets folder to be published to SnS but I can't get passed the prefilter error on any of the jobs I've used/created so far.

thoughts or ideas?

1 Reply 1

d-gillespie
Level 1
Level 1

Sorted it out.  Demo license was not deleted when we uploaded the new license file.