Network Share allowing remote administration

admin_2 · ‎05-06-2002

OK, I feel somewhat aquard asking this question, however. I remember int 2.x it was necessary to share a directory for remote administration to be possible "SAWeb"... I have recently installed 3.1(3) in place of an older 2.46 (135) system. I have a problem when attempting remotely manage the server. I.e. Adding accounts I see no information that should be provided by default for users and it is impossible to add a user and not be on the console. I believe that it is necessary to create a share for a specific folder but I do not remember what it is? HELP TwD Also, I have just added my laptop the Windows 2000 Domain on the Unity Server... It works fine now.... But this is a problem... The Domain that is in use for UNITY is not the domain I need to be a member of and due to the past instabilities management here will no allow me to integrate it into the 2000 domain structure... What do I do so that I can work on unity and be a member of the corporate domain and not a member of this UNITY domain... I give up... Goin home for the day...................... Edited by tdilling on 5/6/02 02:28 PM.

Report Inappropriate Content · ‎05-06-2002

Not sure I'm following your dillema here... there was never a directory that needed to be shared to be able to access the SA remotely (other than the Resources share setup created automatically for the STM files). I'm kind of lost by your description here... are you having trouble connecting to the SA or are you connecting OK but can't create subscribers? "I see no information that should be provided by default for users and it is impossible to add a user"... I just don't know what this means.

If your Unity server is in another domain you need to have an account in that domain you can authenticate against when you attach to the SA or you need to have a trust setup so that the account you're logged into the corporate domain with can be used to authenticate to the SA.

If you surf to the SA web site from wherever presuambly you get challanged to authenticate as a subscriber, right? You need to provide the domain/login/PW of a user in that domain (or a trusted domain) that corresponds to a subscriber on the Unity server to gain access to the SA. Is this where you're having problems?

Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Report Inappropriate Content · ‎05-07-2002

The problem is not when I log into the server through the Unity web adminstration site. The problem occurs when I attempt to add a user. When I attempt to add a user the drop down menus have no options.

Report Inappropriate Content · ‎05-07-2002

ah... ok. so on the Add Subscriber screen is the template drop down empty or is it just the "server" and "Mailstore" links (assuming you're using e2K) that are not filled in? If the templates list is empty something is awry with your default database. If the Server and mailstore list are empty then something is wrong in the registry (most likely) and we are not connecting properly to the directory to pull that information.

Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)