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no tsp in add/remove programs?

admin_2
Level 3
Level 3

‎05-16-2002 02:24 AM - edited ‎03-12-2019 06:50 PM

we need to upgrade our tsp to 6.01.<br>went to delete the original tsp and nothing shows up in add/remove programs. can I just load th enew tsp over the old one?<br><br>

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Not applicable

‎05-16-2002 02:37 AM

Remove the TSP from the Telephony (Phones & Modems advanced tab) control panel.

Remove the WAV driver for AVAUDIO.DLL from the Multimedia (Sounds & Multimedia, Hardware, Legacy Audio drivers) control panel. I doubt this can be done via terminal server.

Reboot, then install the TSP.

Scott Morgan
Cisco Systems TAC

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