06-02-2008 11:10 PM - edited 03-13-2019 05:18 PM
hi to all...
My 7961G display was blank. i unplugged the cable and plugged again. it works...why it happend? im using ccm 4.2 phones Load is sccp41-8-2-2SR1S
Thanks in advance
Nahas
06-03-2008 10:24 PM
Hi friend,
It is possible you're hitting something similar to bug CSCsb56074:
UI screen is grayed out when i-button is pressed
Symptom:
UI screen is grayed out when i-button is pressed
Conditions:
1.Goto Settings button-->Status Press on i-button.
2.Try to press 3 or 4 times.
3.Soktkeys become inactive and UI screen is blank.
Workaround:
Press the i-button twice more to bring up the real help screen. Then exit the help text.
Can you try doing the test on purpose?
Regards,
- adrián
06-03-2008 10:42 PM
Thank you for your reply..
The phone is working now. I tried this but no effect.
Regards
Nahas
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