pickup group configure no alert , if can assign one phone to answer the incoming call ?

[Tom Yan]

                hi,everyone, i have one question:   pickup group configure no alert , if can assign one phone to answer the incoming call and  the phone can auto pickup ? thank you for your help !

[ronpatel · Accepted solution]

Hi,

You can use "Auto Call Pickup Enabled" to yes in service provider.

This service parameter determines whether the auto call pickup feature is enabled. Auto call pickup connects the user to an incoming call in a call pickup group so that when the user presses the PickUp, GPickUp, or OPickUp softkey on the phone, Cisco CallManager locates the incoming call in the group and completes the call connection.

Regards

Ronak Patel

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