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Tom Yan
Beginner

pickup group configure no alert , if can assign one phone to answer the incoming call ?

                hi,everyone, i have one question:   pickup group configure no alert , if can assign one phone to answer the incoming call and  the phone can auto pickup ? thank you for your help !

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ronpatel
Collaborator

Hi,

You can use "Auto Call Pickup Enabled" to yes in service provider.

This service parameter determines whether the auto call pickup feature is enabled. Auto call pickup connects the user to an incoming call in a call pickup group so that when the user presses the PickUp, GPickUp, or OPickUp softkey on the phone, Cisco CallManager locates the incoming call in the group and completes the call connection.

Regards

Ronak Patel

Rate helpful posts by clicking starts below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

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1 REPLY 1
ronpatel
Collaborator

Hi,

You can use "Auto Call Pickup Enabled" to yes in service provider.

This service parameter determines whether the auto call pickup feature is enabled. Auto call pickup connects the user to an incoming call in a call pickup group so that when the user presses the PickUp, GPickUp, or OPickUp softkey on the phone, Cisco CallManager locates the incoming call in the group and completes the call connection.

Regards

Ronak Patel

Rate helpful posts by clicking starts below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

View solution in original post

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