Plantronics CS60 and headset port

[BABARCHE]

Hello,

I have Cisco 7961 Phone and Plantronics CS60 headset.

When I try to connect the CS60 on the headset port of the 7961, It doesn't work.

How can I make it work ?

The CS60 us working well on handset port.

Thanx

[tbramwe]

Check your phone load to see if it matches the CCM default. Also, check the 7961 config page for the device you are using - in "Product Specific Configuration" be sure the box is not checked for disabling speakerphone and headset.

Also answer calls with the headset button on the phone activated.

[Rob Huffman]

Hi Bastien,

Have you tried adjusting the little wheel on the side of the CS/60 base/charger? We don't use any CS/60's but we do use lots of CS/50's and the wheel setting of 4 works well with 7961's.

Hope this helps!

Rob

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