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Problem connecting to 7920 from H.323 Gateway

bgibson
Level 1
Level 1

‎08-22-2003 07:51 AM - edited ‎03-13-2019 01:18 AM

I have a somewhat strange problem. I am testing the new 7920 phones. For the most part it works great. I can make calls to other people internally and externall. Internal people can call me. However people dialing in are not able to contact me. The message they get is that the number is not in service.

Any idea what I should look to do?

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trailman73
Level 4
Level 4

‎08-22-2003 10:56 AM

Are you using DID, or are they dialing a main number and then your extension? Do you have the phone paired to yourself in ccm? When you search for the phone in ccm do you see it as registered or unknown? What version of ccm are you running?

Geoff

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