Problem of access to the video portal after updating Internet Explorer

[Gerson Guebur]

After performing the upgrade in internet explorer (version 7 to 8), some
users are having trouble viewing the video portal. I need help for verify to see what is
happening.

Product ID: DMM5.0-BASE-K9

Version ID: V5.0

[Daniel Arrondo Ostiz]

Hi Gerson,

IE 8 came out after the DMS 5.0 version was released, so it's not officially supported. For other people with similar issues, using "Compatibilty view" for the video portal page allowed them to access and use video portal without a problem.

For a more permanent solution, you will have to upgrade your DMS system to 5.2 or later.

I hope this helps

Daniel