12-26-2005 04:49 PM - edited 03-13-2019 11:40 AM
Hi,
I got this problem with aa application. I want, when call come from PSTN, caller hear the welcome prompt, and then, by drop-through option, send to one of the phones from hunt group.
But, it's not working for now.
When I placed call, only what I hear is some kind of noise, and no automated transfer is possible.
If I dial, at that moment, some internal number, the call will be transfer to that phone.
I have 2801 router with Cisco IOS Software, 2801 Software (C2801-ADVIPSERVICESK9-M), Version 12.3(14)T5
and CME 3.3
Thank You.
12-30-2005 07:28 AM
You need to use Using Basic Auto Call Distribution .
http://www.cisco.com/en/US/products/sw/iosswrel/ps5413/products_field_notice09186a0080436788.shtml
01-12-2006 01:00 AM
It's working now.
I put the very same configuration on another 2801 Router, and it's working just fine.
Thank You ebreniz for your time.
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