01-11-2006 03:25 AM - last edited on 03-25-2019 06:50 PM by ciscomoderator
I have a problem with my call manager not forwarding dialed digited to the gateway. The digits forwarded is the DN of the caller. Any assistance will be appreciated.
01-11-2006 05:39 AM
So when a user in your network dials an outside number the gateway receives the calling number and not the called number?
01-11-2006 06:02 AM
Are your calls getting rejected by the service provider? Are you using a pri?
If yes, try adding the main phone number under the Calling Party Transformation Mask in your route pattern (9.@ or whichever your phones are using to get out). I think your provider is expecting calling number with a certain length, like 10- or 7-digit, and you are sending them only 4.
Dragi
01-12-2006 03:55 AM
Thanks guys, I was able to resolve the problem. CCM was not actually sending the complete called number. This was due to the route pattern that was setup on the CM which did not include the mask for the other digits which the PABX was expecting. The gateway actually drops the prefix from the CM and forwards the actual called number to the PABX. Thanks for all your contributions.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide