08-04-2008 02:03 PM - edited 03-13-2019 05:32 PM
Run backup and it starts, backs up the services page, the CDR database, the DCD database,the TFTP files dumps them all to the staging area. Then it starts building the archive file at the designated location. It gets one or 2 percent done then errors out, saying that the destination archive is smaller than the staging size. the staging directory is 299 MB and the archive location has 32 gigs of free space. Why does this happen and how do I fix it?
08-04-2008 02:17 PM
Hi Dave,
Maybe you are hitting this bug;
CSCee43938 Bug Details
Archive file size is less than staging directory
Symptoms:
BARS incorrectly reports file size limits when doing backup making it fail
Conditions:
BARS version 4.0(4) and earlier
Workaround:
First of all verify that the location where the archive is being created has
enough space, i.e. more than the staging directory size as indicated in the
BARS log. In that case, this is a valid message indicating that storage
destination location doesn't have enough space to host the archive file.
If there is enough space, and the message is still displayed, it could be
because of the following:
The problem occurs only when a single file has a size more than 2 GB. This
usually is the CDR database.
Purging old CDR records or deselecting CDR database backup during BARS
configuration can avoid this situation.
Update on 05/28/2004:-
The problem arose because the database size has increased more than 2GB and
BARS is unable to create the archive properly when a single file size is more
than 2 GB. Try to delete the records of the database which are not required and
then do a Backup.
Or this from Tray;
OR it can be a problem with NIC card settings on the destination file server.
Event ID: 50
Event Type: Warning
Event Source: Ftdisk
Description: {Lost Delayed-Write Data} The system was attempting to transfer file data
from buffers to \Device\LanmanRedirector. The write operation failed, and only some of the
data may have been written to the file.
http://support.microsoft.com/default.aspx?scid=kb;en-us;816004
Checked the Link Duplex / Speed on the server to which they were backing up to and it was
set to " Auto Detect ". Changed it to Full / 100 and now the backups work fine.
Hope this helps!
Rob
08-07-2008 09:30 AM
Hello, and thanks for the help, however while you appear to be describing what is happening, I am running BARS version 4.0.14 and cant seem to find a later version on the site. There does not appear to be a way to select which parts to back up and the staging directory size is only 299 megs so it should not be the 2 gig problem. Any other ideas?
08-07-2008 10:01 AM
Have you tried changing the destination drive or checking the permissions of the TFTP directory?
08-07-2008 10:05 AM
I did change the destination for a test but that did not make a difference, as for the TFTP permissions, they should be alright since it successfully stages it, correct?
08-07-2008 10:14 AM
The TFTP permissions should be correct then. Anything in the application event viewer to give you any clues or restarting the BARS scheduler?
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