Problem with Unity 4.0(3) & shared lines

[tavery2000]

Users, with shared line appearances, experience password issues when accessing voice mail. When the message button is pressed Unity does not recognizing the main #. When the user enters his/her password Unity replies with "wrong password message". Work around is to have the user go off hook then access voice mail. Has anyone experienced something similar ?

[#2]

I think this is a normal behavior. If there is a voicemail on any line on your phone (shared or not shared) and you press the voicemail button, the phone will go offhook on the first line that has a voicemail on it. If you have no voicemail on any line, the first line will go offhook.

[tavery2000]

ok, It seems normal.

Thanks