12-14-2005 07:15 AM - edited 03-15-2019 03:57 AM
Hello, I have the following problem between a cisco voice gateway (H323) and a PRI from Albacom:
At random moments, one needs to try different times to connect to certain numbers.
After troubleshooting, we noticed that the PSTN sends a disconnect message right after the setup message. Because of this disconnect message, the Telephony System disconnects the call.
A support ticket has been opened at Albacom with the following reference: 1/713337221
1.2.1 Trace of this problem on the E1 (PRI) line to the PSTN
Dec 13 11:11:24.822: ISDN Se0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x2 0x0, Calling num 521036911
Dec 13 11:11:24.826: ISDN Se0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Called num 0032478980634
Dec 13 11:11:24.826: ISDN Se0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0195
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Calling Party Number i = 0x2081, '521036911'
Plan:Unknown, Type:National
Called Party Number i = 0x80, '0032478980634'
Plan:Unknown, Type:Unknown
Dec 13 11:11:24.886: ISDN Se0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x8195
Channel ID i = 0xA98383
Exclusive, Channel 3
Dec 13 11:11:24.955: ISDN Se0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x8195
Cause i = 0x849F - Normal, unspecified
Dec 13 11:11:24.963: ISDN Se0/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x0195
Dec 13 11:11:24.987: ISDN Se0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8195
1.2.2 Trace of a working call on the E1 (PRI) line to the PSTN
Dec 13 11:10:28.935: ISDN Se0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x2 0x0, Calling num 521036911
Dec 13 11:10:28.939: ISDN Se0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Called num 0032478980634
Dec 13 11:10:28.943: ISDN Se0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0194
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Calling Party Number i = 0x2081, '521036911'
Plan:Unknown, Type:National
Called Party Number i = 0x80, '0032478980634'
Plan:Unknown, Type:Unknown
Dec 13 11:10:29.003: ISDN Se0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x8194
Channel ID i = 0xA98383
Exclusive, Channel 3
Dec 13 11:10:37.637: ISDN Se0/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x8194
Progress Ind i = 0x8488 - In-band info or appropriate now available
Dec 13 11:10:39.512: ISDN Se0/0:15 Q931: RX <- CONNECT pd = 8 callref = 0x8194
Connected Number i = 0x00C3
Dec 13 11:10:39.520: ISDN Se0/0:15 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x0194
Dec 13 11:10:45.462: ISDN Se0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x8194
Cause i = 0x809F - Normal, unspecified
Dec 13 11:10:45.470: ISDN Se0/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x0194
Dec 13 11:10:45.490: ISDN Se0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8194
Anyone seen this kind of messages coming from the PSTN before ?
Dirk
12-20-2005 10:56 AM
The disconnect reason: 0x849F
84 means "From Public Network near Remote User"
9F means "Normal, unspecified or Special intercept call blocked group restriction"
The issue is closer to the remote user with the telco. Have a look at this link
http://www.cisco.com/warp/public/129/isdn_disc_code.html
Please contact Telco to investigate the disconnect cause.
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