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Recording Calls Call Manager 8.6

miguelba
Beginner
Beginner

Hello everyone.
I have a Call Manager 8.6 I want to record the calls so I have been checking that I should send it to a recording server.
Which I have been investigating but when creating a recording profile, there is no option to add a new profile.

And it is a fundamental part to do it, could you tell me what my options are.

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

You need to discuss this with whoever you're going to be buying the recording solution from, even 10.x is EOS/EOL, we're already on 14.

The vendor would be the one that can answer if their current products would work with your release or not.

HTH

java

if this helps, please rate

View solution in original post

3 Replies 3

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

Can't recall if that version had recording profiles and the such, but I believe it didn't, so you would need to find a solution which works with that release and might be span recording based, your version is EOL/EOS for quite some time, so you'd need to discuss with any vendor of recording solutions if they would be compatible and how to configure it

https://www.cisco.com/c/en/us/products/collateral/unified-communications/7800-series-media-convergence-servers/eos-eol-notice-c51-730843.html

HTH

java

if this helps, please rate

What solution do you recommend is that when creating a profile I don't have the option to add.

I have seen that with version 10.0 they do tests and it works very well.

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

You need to discuss this with whoever you're going to be buying the recording solution from, even 10.x is EOS/EOL, we're already on 14.

The vendor would be the one that can answer if their current products would work with your release or not.

HTH

java

if this helps, please rate
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