10-22-2002 10:04 AM - edited 03-12-2019 09:15 PM
I am wondering how to recover a message or messages deleted by users in a voice mail only environment. They are running Exchange 2K and Unity 3.1.3.
Is the message kept in a default folder somewhere?
Thanks
10-22-2002 10:07 AM
The messages are kept in the deleted items folder, you can get at them with an Outlook client, which is the easiest way to go about this.
The upcoming Message Store Manager will include an option for moving deleted items back into the inbox for users you select which will make this a bit easier for VM only sites not using Outlook...
10-22-2002 02:32 PM
If the Unity System has been configured to place deleted voicemail in the Deleted Items folder of the mailbox ... then all deleted VMs are placed in the mailbox's deleted items.
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