08-05-2004 09:29 PM - edited 03-13-2019 05:56 AM
we're trying to remove a CTL file from a 7960 phone, the doco states to remove the CTL from the phone follow the below instructions:
Press**##**2 on the phone where you want to delete the file
sounds simple but we have 2 phones the above works on neither. Phone build 6.0(3) anyone having the sample problem?
thanks
08-11-2004 08:47 AM
Another way of deleting the CTL is by performing a basic reset. Check out for the detailed explaination from the following document
Resetting or Restoring the Cisco IP Phone
08-22-2004 11:10 PM
thanks that works fine
john
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