Routing forwarded call to extension w/o "transfer announcment"

[lkauderer]

Unity 2.4.6.135

Scenario: Call is forwarded to Unity. Unity forwards call to a specific Call Handler which transfer calls to an extension. Unity announces "please wait while I transfer your call". Is there anyway to setup a call route that will not announce the "Please wait while I transfer your call"? I just need to be able to have unity forward to a different extension depending upon the time of day, but without the announcment. Any thoughts?

[lindborg]

You can't selectively turn that prompt off on a per call/route/handler basis but you can turn off the prompt system wide (not this procedure is not supported by TAC). Here's a post that covers the details of how to do this:

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB?cmd=display_location&mode=new&location=.ee8253b/1