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server failed to load application '/LM/W3SVC/1/root/CCMUser'

Jason Aarons
Level 6
Level 6

7940>Directory>CorporateDirectory returns HTTP 500 Internal Error

From Google this is my exact problem...I tried resetting the CCMUser password.. http://www.tek-tips.com/viewthread.cfm?qid=1081795&page=4

Looking at the System Log on the Event Viewer I found that, I've been getting two errors (one critical, one warning) every few minutes. The first is a W3SVC warning error and the second is a DCOM critical error:

Here's the W3SVC error:

The server failed to load application '/LM/W3SVC/1/root/CCMUser'. The error was 'The server process could not be started because the configured identity is incorrect. Check the username and password.

'.

And here's the DCOM error:

DCOM got error "The referenced account is currently locked out and may not be logged on to. " and was unable to logon .\IWAM_GUEST in order to run the server:

{21BC5118-8AF0-44FE-9ED1-E04583412EE1}

1 Reply 1

aman_chugh
Level 1
Level 1

Hi,

Please check your IIS virtual directory settings for corporate directory,Also are you getting this on one phone or all phones,A sniffer trace from the back of the ipphone would be very helpfull .

Thanks

Aman