Time Based Routing

[Suchi]

Hello,

I have an requirement to configure Time based routing to company main number. I can configure time schedule & partition to to do it. How do i configure holiday schedule?  If  I configure the week day schedule (Mon to Friday) & need to override the schedule on a holiday. What is the logical way to configure this?

Thanks

Suchira

[Suresh Hudda]

Create another time period (select 'Year on' under 'Repeat every' section and choose the date) for holiday and put this time period on top of others in Time Schedule.

Suresh