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transfer to a extesion during greeting in call handlers

andresfmg
Level 1
Level 1

I already configured the call handler and everything its ok, but I want that the caller can dial a extension during the greeting and transfer to that extension like 101, not using caller input 0-9, I check the combobox “Allow Transfers to Numbers Not Associated with Users or Call Handlers” in greeting, but when the caller dial the extension during the greeting , hear “you cannot be transfer to this number, check the number and try again”, also I created a restriction table to allow transfer, but I don't know what else to do, pls help.

1 Reply 1

andresfmg
Level 1
Level 1

i resolved the problem, was "Default System Transfer" in the "Restriction Tables", the * was enable block.