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UC500 Can't Configure for PPPoE

OUTOFTIME
Level 1
Level 1

‎11-20-2008 09:29 AM - last edited on ‎03-25-2019 06:57 PM by Community Manager

I am just starting out and have a UC500 to learn on. I am trying to connect to my ISP using PPPoE through an Alcatel Speedtouch Home DSL modem in relay mode, but when I try to configure the UC500 from the GUI ...the PPPoE settings are greyed out. Can you point me in the right direction?

--Thomas

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OUTOFTIME
Level 1
Level 1

‎11-20-2008 11:53 AM

I may have found it in the release notes ...

• CSCsj92778

Symptom After the WAN interface on the Modify Internet Connection dialog is disabled and reenabled, the PPPoE check box becomes enabled again even though a firewall configuration is present. Because of this problem, Cisco Configuration Assistant disables the PPPoE check box if it detects a FW/NAT configuration under FA0/0.

Conditions None.

Workaround To configure PPPoE, you must first delete the current FW/NAT configuration, then configure PPPoE, and finally reconfigure FW/NAT by choosing dialer0 as the outside interface.

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