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Unable To Share Laptop Screen to Webex Board

Neet
Level 1
Level 1

We have the Cisco Webex Board Pro 75 and I am unable to share my screen from my laptop.  First, I tap "Share Screen" on the Webex board.  Next I go to share.webex.com and enter the 9 character code displayed on the Webex Board.  Then I enter the 4 digit code into my browser screen and I click "Connect".  I get a message on my browser screen saying that I'm connected and that I can start sharing my screen.  I click "Share Screen" and then I get a popup box and I have to select if I want to share my entire screen or a window.  I select "Entire Screen" and then click "Allow".  Then the screen just starts cycling and eventually times out and nothing gets shared.  I had a co-worker try from her computer and the same thing happened.  Why can't we share our screen?  Note:  We are using a wireless connection. Let me know if additional information is needed.

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