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unity call routing

piercemo
Level 1
Level 1

My customer has three different companys using the same unity box. Using directory handlers i can set it up so if somebody calls into a call handler, press # to go to the directory handler they will only be able to dial that company by name.

Is there a way that we can set it so if somebody calls in and his company A's call handler they will not be able to dial anyone in company B? Keep each company seperated?

1 Reply 1

Sascha Monteiro
Level 6
Level 6

I think you need 3 different subscriber templates, each with a different COS.

From the Directory Handler you can restrict searching within COS. (I think..)