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Unity express AA script

NAVIN PARWAL
Level 2
Level 2

Folks,

I am having a problem with unity express AA.

When i type in a wrong extension unity AA kicks me out and then i have to dialin again.

Is there a way to fix that. I was reading documentation and came accross this paragraph:

What this means is that a redirect hangs up the call to Cisco Unity Express and

tells the Cisco CallManager Express/SRST router to connect the caller to the extension specified in the

"Also:" portion of the BYE message. If that extension is invalid or otherwise unreachable, the caller can be

dropped. This is because there is no way for Cisco Unity Express to reclaim that call and be notified that the

transfer fails. It is a true blind transfer. If the call redirects to an unregistered or busy or extension that does

not answer, the regular call forwarding rules that apply to that directory number are in effect. Cisco Unity

Express is no longer a part of the call. This also means that when you script Redirect steps, currently there is

not much of a benefit when you add code to deal with busy/invalid/unsuccessful redirects, since the redirect

itself is equivalent to a disconnect. There is no failure case possible.his paragraph:

1 Reply 1

Markus Schneider
Cisco Employee
Cisco Employee

The only thing you can do is to use the Extension To User step in CUE 2.1.1. See:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml

This will check to make sure the extension is valid before transfering.