Unity UM Volume issues

[jsabroff]

Is there a way to "boost" the volume of voice mail messages, especially when they are played over the sound card on a computer? Sometimes the messages are at such a low volume, I can't hear them even with the volume turned up completely.

Is this a Unity issue or a Call Manager issue?

Jessica

[jsabroff]

By the way, we are running with CM version 3.2(2c) and Unity UM version 3.1(5)

[afuller]

You can either use the WavGain or SetVolume utilities on Jeff's site.

http://www.ciscounitytools.com/App_WAVGain.htm

http://www.ciscounitytools.com/App_SetVolume.htm

You should use use the WavGain utility to set those two registry keys to 0, and then use the SetVolume utility to tweak the audio until it's a desirable volume.

adam