VG248 Ports DOWN

[j.magee]

I am having a little trouble trying to figure out a VG248 issue. There are 25 ports configured in the CCM. Ports 1 and 2 work just fine, 3-25 ??? At first I thought I figured it out as the ports were disabled...I enabled the ports 3 - 48 ....What I see is 1 and 2 have the extension next to the enable the rest just show enable...In the "Port Status" ports 3-48 are down, 1-2 are up...I reset the VG a few times w/ no change...I am not sure how to change the status from down to up...Could you point me in the right direction...

[Chris Deren]

What about the configuration on Callmanager, do you have extensions configured in CallManager for all ports? Try resetting individual devices from CallManager.

Chris

[j.magee]

Thanks for getting back to me ....The CCM is configured w/ extensions

[thisisshanky]

Do you get any error messages on the console of the VG248 regarding those 3-48 ports ? Can you recreate the extension for port 3 on CCM and reset the gateway ? Are you also getting any dial tone for a device plugged into port 3 (say) ?

What version of SW is running on the VG248.

[thisisshanky]

Do you get any error messages on the console of the VG248 regarding those 3-48 ports ? Can you recreate the extension for port 3 on CCM and reset the gateway ? Are you also getting any dial tone for a device plugged into port 3 (say) ?

What version of SW is running on the VG248.