I am trying to configure a new VG320 for some analog phones and need some help troubleshooting. I have configured CUCM and the VG with a test line on port 0/0/1. When calling to or from the test line, initially everything works fine. The phone being called will ring, sometimes once or twice, but if not answered during this time the call is dropped.
If the call is answered in time, I have two way audio and everything seems fine.
I ran a packet capture and when the call isn't answered in time, I am seeing a 500 Internal Server Error.
This is my first time configuring a VG so I'm sure it's something in my configuration but any help would be appreciated.
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The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
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