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Webex/Spark Board Board 55 Hybrid Calls Service

Davemzcs2
Level 1
Level 1

Hi There-

 

Well i didn't find much about how to make it happen but there is an option where i can use the board with the hybrid calls service, i already implemented the hybrid calls (everything is working, etc.) now i don't really know how to make the board work with that schema.

 

1. I created an user on my CUCM, including directory URI, Mail ID, primary extension (with my domain, same as the users on Cisco Webex Control Hub)

2. There is a line associated with that account and it is showing me the right URI.

3. I'm getting an error in the Cisco Webex Control Hub: (on Places - Tab):

"No Directory Number exists in Cisco Unified CM with this directory URI. In Cisco Unified CM Administration, configure a directory number with this directory URI."

 

I tried creating a Spark Remote Device with the webex sip address as remote destination and the primary extension in the CUCM associated.

 

can anyone please share some documents or opinions about this?

 

Beforehand Thank you-

 

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