Where do I discuss MACINTOSH Cisco Jabber Video for Telepresence issues ?
Where do I discuss MACINTOSH Cisco Jabber Video for Telepresence issues ? we are experiencing a problem with our MAC Jabber video clients. A coupelof days after being installed and testing fine, the Jabber Video client no longer receives video or audio from the far end. This has happened on two separate installs one on 10.7.5 and the other on 10.9 . The second MAC was installed and worked after the 1st stopped working. A third mac running 10.6 with the 4.6 client didn't work at all, it logs in and establishes call but displays message saying not receiving video or audio from other end.
Our Windows Jabber clients seem to continue to work.
There are messages in the console log of the MACs about GStream warnings for Jabber
Where should we discuss and research this issue ? We are opening a TAC case as well but have come here while I wait for our techs to collec the information and open the case.
I'm sorry to hear that you are having problems with Jabber Video. I recommend opening a case with TAC as you're planning to do, but I would also recommend posting this the the Cisco Support Community if you haven't done so already.
New Cisco Champion Radio release on Zero Trust for WebexListen: https://smarturl.it/CCRS8E14 Follow us: https://twitter.com/CiscoChampion Cisco introduced End to End (E2E) Encryption in 2008 as a Webex Meeting option where only the me...
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event will have place on Tuesday 20th, April 2021 at 10:00 hrs PDT
Learn: How to configure Cloud Connected PSTN with Webex Calling
CCP Provider Name
Product Home Page Link
Webex Calling Region
Countries Supported by Provider
Free Trial Link
Contact Provider Link
FR & LU
Meet the Authors Video - Leveraging SBCs to Empower a Changing World of Collaboration
(Live event – Tuesday, 16th, 2020 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 7:00 p.m. Paris)
This event had place on Tuesday 16th, February 2020 at 10am PST ...
This event had place on Tuesday 16th, February at 9:30am PST
The need for virtual collaboration across individuals, teams, organizations, and industries has been significantly changed with the global challenges presented in 2020. The indust...