Wrong mask (voice mail profile) sent to Unity after a change

[j.bilodeau]

I did change the VM profile from 1234 to none (default) for phone 5678. CM keeps sending the previous one,1234 instead of the dialed dn, 5678 (phone has been reset). I did create a VM profile with the mask of the real dn,5678 and works fine. I have shared lines and both are identicals. Put it back to none, and keeps sending me to 1234. Should we delete phones when we change the voice mail profile? CM 3.2 2c sp E, Unity 3.1.5. Thanks in advance.

[wong34539]

There is a similar discussion on VM profile on the following URL

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.ee8e260+

And also Check the followinh URL for configuring VM profile

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82