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5500, loss comunication between Supervisor IIIG and RSFC

rfernandez
Level 1
Level 1

I'm curently running a 5500 with Supervisor IIIG and RSFC

this is running in Hybrid mode, Catos 6.3(7) and IOS RSFC Software (C5RSFC-I-M), Version 12.0(9)W5(17)

The other day I lost network conectivity between switch module and router module, the 5500 don't route and from the switch module is impossible entry router module, i try with telnet and session 15. the router module console work fine.

Looking the show Thech I noticed the following:

****************** show module ******************

Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1 1 2 1000BaseX Supervisor IIIG WS-X5550 no ok

15 1 1 Route Switch Feature Card WS-F5541 no ok

2 2 2 1000BaseX Supervisor IIIG WS-X5550 no standby

3 3 2 SM OC-3 Dual-Phy ATM WS-X5157 no ok

4 4 24 10/100BaseTX Ethernet WS-X5234 no ok

5 5 24 10/100BaseTX Ethernet WS-X5234 no ok

6 6 24 10/100BaseTX Ethernet WS-X5234 no ok

7 7 24 10/100BaseTX Ethernet WS-X5234 no ok

****************** show trunk ******************

* - indicates vtp domain mismatch

Port Mode Encapsulation Status Native vlan

-------- ----------- ------------- ------------ -----------

1/1 on dot1q trunking 489

1/2 on dot1q trunking 489

3/1-2 on lane trunking 1

4/6 on dot1q trunking 422

4/10 on isl trunking* 201

4/12 on isl trunking 492

5/2 on dot1q trunking* 1

5/7 on dot1q trunking 301

5/13 on dot1q trunking 1

5/19 on dot1q trunking 334

5/20 on dot1q trunking* 1

15/1 nonegotiate isl trunking 1

I try with reset the router module and OIR, but i don't have change.

One new supervisor IIIG was installed and the problem conclude.

My question is has anyone ever seen this behaviour and if so what could be causing it?

2 Replies 2

didyap
Level 6
Level 6

Chances are that the Sup module might have been faulty. Did you see any error message? If so you could check bug CSCdv53084.

hi didyap

none error was found, the lack of communication is very rare.

thk.

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