Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
2544
Views
0
Helpful
3
Replies

881 k9 (3G) router problems with interface cellular 0

polgatiz_stingray
Level 1
Level 1

‎11-03-2011 08:56 AM - edited ‎03-03-2019 06:25 AM

Hello I need some help I have three routers 811 (independent), and the interface cellular 0 resets in all three, someone knows something about this

Oct 30 12:15:10.501: %CISCO800-2-MODEM_REMOVAL_DETECTED: Cellular0 modem is now REMOVED

Oct 30 12:15:10.501: %CISCO800-2-CELLULAR_INTERFACE_NOT_SHUTDOWN: WARNING: Cellular0 interface should be shutdown before removing modem. Reload Required to reset interface

Oct 30 12:15:17.501: %CISCO800-2-MODEM_INSERTED_DETECTED: Cellular0 modem is now INSERTED

Oct 30 12:15:25.873: %LINK-3-UPDOWN: Interface Cellular0, changed state to down

Oct 30 12:15:43.313: %LINK-3-UPDOWN: Interface Cellular0, changed state to up

Oct 30 12:15:56.261: %CISCO800-2-MODEM_UP: Cellular0 modem is now UP.

Oct 31 18:18:16.306: %CISCO800-2-MODEM_REMOVAL_DETECTED: Cellular0 modem is now REMOVED

Oct 31 18:18:16.306: %CISCO800-2-CELLULAR_INTERFACE_NOT_SHUTDOWN: WARNING: Cellular0 interface should be shutdown before removing modem. Reload Required to reset interface

Oct 31 18:18:23.402: %CISCO800-2-MODEM_INSERTED_DETECTED: Cellular0 modem is now INSERTED

Oct 31 18:18:32.134: %LINK-3-UPDOWN: Interface Cellular0, changed state to down

Oct 31 18:18:49.574: %LINK-3-UPDOWN: Interface Cellular0, changed state to up

Oct 31 18:19:02.518: %CISCO800-2-MODEM_UP: Cellular0 modem is now UP.

Oct 31 18:19:11.918: %LINK-3-UPDOWN: Interface Cellular0, changed state to down

Oct 31 18:19:24.062: %LINK-3-UPDOWN: Interface Cellular0, changed state to up

Nov  2 23:13:52.993: %CISCO800-2-MODEM_REMOVAL_DETECTED: Cellular0 modem is now REMOVED

Nov  2 23:13:52.993: %CISCO800-2-CELLULAR_INTERFACE_NOT_SHUTDOWN: WARNING: Cellular0 interface should be shutdown before removing modem. Reload Required to reset interface

Nov  2 23:13:59.577: %CISCO800-2-MODEM_INSERTED_DETECTED: Cellular0 modem is now INSERTED

Nov  2 23:14:08.801: %LINK-3-UPDOWN: Interface Cellular0, changed state to down

Nov  2 23:14:26.205: %LINK-3-UPDOWN: Interface Cellular0, changed state to up

Nov  2 23:14:39.229: %CISCO800-2-MODEM_UP: Cellular0 modem is now UP.

---------------------------------------------------------------------------------------------------------------

!

interface Cellular0

no ip address

ip mtu 1400

encapsulation ppp

load-interval 30

dialer in-band

dialer pool-member 1

dialer-group 1

async mode interactive

!

----------------------------------------------------------------------------------------------------------------

thank you very much

Labels:
0 Helpful
3 Replies 3

andreperron
Level 1
Level 1

‎03-26-2012 10:55 AM

Hello Jonathan,

Did you get any answer ?

Unfortunatly, I don't have one for you, but I have the same problem.

interface Cellular0

ip address negotiated

ip nat outside

ip virtual-reassembly in

encapsulation ppp

dialer in-band

dialer idle-timeout 30

dialer string gsm

dialer-group 1

async mode interactive


Regards,

Andre

0 Helpful

Tagir Temirgaliyev
Spotlight
Spotlight

‎04-26-2012 02:27 AM

make

sh cell 0 all

and put here

0 Helpful

andreperron
Level 1
Level 1
In response to Tagir Temirgaliyev

‎09-18-2012 11:21 AM

There you go :

Hardware Information

====================

Modem Firmware Version = K2_0_7_35AP C:/WS/F

Modem Firmware built = 03/04/10

Hardware Version = 1.0

International Mobile Subscriber Identity (IMSI) = 302220000399572

International Mobile Equipment Identity (IMEI) = 353223046400793

Integrated Circuit Card ID (ICCID) = 8912230000006695480

Mobile Subscriber International Subscriber

IDentity Number (MSISDN) = 14189657295

Factory Serial Number (FSN) = C9E364100171007

Modem Status = Online

Current Modem Temperature = 32 deg C, State = Normal

PRI SKU ID = 9993559, SKU Rev. = 1.2

Profile Information

====================

Profile password Encryption level: 7

Profile 1 = ACTIVE*

--------

PDP Type = IPv4

PDP address = 999.999.999.999

Access Point Name (APN) = staticipeast.telus.com

Authentication = CHAP

Username: user1, Password: 030752180500

* - Default profile

Data Connection Information

===========================

Data Transmitted = 10798496 bytes, Received = 10733505 bytes

Profile 1, Packet Session Status = ACTIVE

        IP address = 999.999.999.999

        Negotiated QOS Parameters:

        Precedence = Low Priority, Delay = Class 3

        Reliability = Unack GTP, LLC, Ack RLC, Protected data

        Peak = 256 kB/sec, Mean = 50000 kB/hr

        Traffic Class = Interactive

        Uplink Max = Unknown, Guaranteed = Subscribed

        Downlink Max = Unknown, Guaranteed = Subscribed
        Max SDU size = 1500 bytes
        SDU error ratio = 1E-4, BER = 1E-5
Profile 2, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 3, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 4, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 5, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 6, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 7, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 8, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 9, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 10, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 11, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 12, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 13, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 14, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 15, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 16, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state

Network Information
===================
Current Service Status = Normal, Service Error = None
Current Service = Combined
Packet Service = HSPA (Attached)
Packet Session Status = Active
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = CAN, Network = TELUS
Mobile Country Code (MCC) = 302
Mobile Network Code (MNC) = 220
Location Area Code (LAC) = 11654
Routing Area Code (RAC) = 154
Cell ID = 14371
Primary Scrambling Code = 204
PLMN Selection = Automatic
Registered PLMN = TELUS , Abbreviated =
Service Provider =

Radio Information
=================
Radio power mode = ON
Current Band = WCDMA 850, Channel Number = 1087
Current RSSI = -85 dBm
Band Selected = Auto
Number of nearby cells = 1
Cell 1
        Primary Scrambling Code = 0xCC
        RSCP = -86 dBm, ECIO = -4 dBm


Modem Security Information
==========================
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of Retries remaining = 3

Hardware Information

====================

Modem Firmware Version = K2_0_7_35AP C:/WS/F

Modem Firmware built = 03/04/10

Hardware Version = 1.0

International Mobile Subscriber Identity (IMSI) = 302220000399572

International Mobile Equipment Identity (IMEI) = 353223046400793

Integrated Circuit Card ID (ICCID) = 8912230000006695480

Mobile Subscriber International Subscriber

IDentity Number (MSISDN) = 14189657295

Factory Serial Number (FSN) = C9E364100171007

Modem Status = Online

Current Modem Temperature = 32 deg C, State = Normal

PRI SKU ID = 9993559, SKU Rev. = 1.2

Profile Information

====================

Profile password Encryption level: 7

Profile 1 = ACTIVE*

--------

PDP Type = IPv4

PDP address = 999.999.999.999

Access Point Name (APN) = staticipeast.telus.com

Authentication = CHAP

Username: user1, Password: 030752180500

* - Default profile

Data Connection Information

===========================

Data Transmitted = 10798496 bytes, Received = 10733505 bytes

Profile 1, Packet Session Status = ACTIVE

        IP address = 999.999.999.999

        Negotiated QOS Parameters:

        Precedence = Low Priority, Delay = Class 3

        Reliability = Unack GTP, LLC, Ack RLC, Protected data

        Peak = 256 kB/sec, Mean = 50000 kB/hr

        Traffic Class = Interactive

        Uplink Max = Unknown, Guaranteed = Subscribed

        Downlink Max = Unknown, Guaranteed = Subscribed
        Max SDU size = 1500 bytes
        SDU error ratio = 1E-4, BER = 1E-5
Profile 2, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 3, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 4, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 5, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 6, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 7, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 8, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 9, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 10, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 11, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 12, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 13, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 14, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 15, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 16, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state

Network Information
===================
Current Service Status = Normal, Service Error = None
Current Service = Combined
Packet Service = HSPA (Attached)
Packet Session Status = Active
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = CAN, Network = TELUS
Mobile Country Code (MCC) = 302
Mobile Network Code (MNC) = 220
Location Area Code (LAC) = 11654
Routing Area Code (RAC) = 154
Cell ID = 14371
Primary Scrambling Code = 204
PLMN Selection = Automatic
Registered PLMN = TELUS , Abbreviated =
Service Provider =

Radio Information
=================
Radio power mode = ON
Current Band = WCDMA 850, Channel Number = 1087
Current RSSI = -85 dBm
Band Selected = Auto
Number of nearby cells = 1
Cell 1
        Primary Scrambling Code = 0xCC
        RSCP = -86 dBm, ECIO = -4 dBm


Modem Security Information
==========================
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of Retries remaining = 3

0 Helpful
Customers Also Viewed These Support Documents

Review Cisco Networking for a $25 gift card