BOOT_FAIL screen on console

[Abrar_Ali]

I upgradedthe image on 3850-48P, transfer and installation of the image was successful. After reload command I see BOOT_FAIL screen and and I am unable to go to ROMmon mode either. I have attached the console image.

Any help?
Thanks and regards

[balaji.bandi]

Since it failed upgrade you need to follow  below document to recover

1. follow below documents :

https://www.cisco.com/c/en/us/support/docs/switches/catalyst-3850-series-switches/117552-technote-cat3850-00.html

https://community.cisco.com/t5/networking-documents/recovering-from-a-3850-boot-failure/ta-p/3136638

2. once you restore the image, make sure you read the release notes before you upgrade next time.

[Abrar_Ali]

Thanks for answering.

         I followed this document at the time of upgrading. transfer and installation was complete, then I typed "reload" command, I see boot fail screen with SYS LED blinking amber. I cant even get into ROMMON mode. BOOT_FAIL is all I get.

[balaji.bandi]

As suggested, nothing you can do now, if that is the conditione. time for RMA with TAC if you have contract.

[Leo Laohoo]

That screenshot did not contain anything useful. 

Reboot the switch and post the entire boot-up process.  We all want to see what is happening to the switch (other than the BOOT FAIL messages).

[Abrar_Ali]

Thanks for answering.

Actually nothing is really happening to the switch. As soon I apply power to switch, that is the ONLY screen I get.

I cant even get into the ROMMON mode.

SYS LED is blinking amber and BOOT_FAIL screen on console. That is pretty much it.

[Leo Laohoo]

Contact Cisco TAC and organize for an RMA.

[MarcelSmal]

Did you manage to get this resolved?

[Richard Burts]

Are you experiencing this problem? If you connect to the console and power cycle do you get any console output?

[MarcelSmal]

Hi Richard,

Well it boots up and immediately it gives the error BOOT FAILED in the console output. And everything I see online is that it can't be fixed and that we need to log a RMA with TAC. I just hope someone has managed to fix it without a RMA case.

[Richard Burts]

Is there any output to the console during the boot process? Or is the only output the boot fail message?

[Leo Laohoo]

Create a new thread because this thread is dead since the OP is unwilling to provide any information.  

Create a new thread and include the bootup process so we are able to determine what is going on.

[ttcitnetwork]

I experienced the same issue. There are no output to provide. When you power on the switch, it shows "boot fail". That is it!

[Leo Laohoo]

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@ttcitnetwork wrote:
I experienced the same issue. There are no output to provide. When you power on the switch, it shows "boot fail". That is it!

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RMA the switch.