Can ANIServer be restarted?

[closey]

I modified the ANI Server Admin->Performance Settings and it required to restart ANIServer for thoses changes to take effect. I first stop the ANI Server process and then start the ANIServer process with the Process Management .But after a few miniutes when I view process status, it always says:"administrator has shut down the server." I restarted the system and it doesn't work.

It once happened some days ago and I had to reinstall the ciscoworks2000 server and some applications.Now it happened again,I wanted to know the cause and some possible resolve methods.Thanks very much!

[rmushtaq]

Try doing a stop/start of ANI from CLI. Also did you get any errors during the install?

[closey]

During the install,I didn't get any error,but get some warnings:"

WARNING: This system does not have patch 105529-07 installed.

WARNING: This patch is required for running Sybase on Solaris 2.6.

WARNING: Please install this patch."

Because I think I won't need the Sybase,so I didn't install the patch,Do you think I must install the patch?

And I tried to stop/start the ANI from CLI,I tried to run /opt /CSCOpx /bin/ani stop/start,the error:"ERROR[./ani]: NMSROOT not found in environment; aborting."appears, Was the command I used wrong?

[rmushtaq]

You're using the wrong CLI command. Use /etc/init.d/dmgtd stop/start. CW2K does use Sybase as it's db, so you should install the required patches.

[closey]

I use the /etc/init.d/dmgtd kill/start, but it didn't work, the ANI Server can't be restarted yet! Does it result from lack of required patches?I wanted to know where I can get the patches.Thanks!

[rmushtaq]

We don't supply any SUN OS patches. You need to search sun.com for it. Lastly, if nothing else works, you may want to open up TAC case for further troublehooting.