cat4000IOS display problem with blank modules in CiscoView

[ppoiron]

I've installed LMS 2.1 with CiscoView 5.4 and cat4000IOS device package

version 4.1.

Sometimes, when I select a cat4000IOS device, it appears in CiscoView with

blank modules. I have other 450X which don't have the problem.

I need to stop the daemon by net stop crmdmgtd and to restart it to recover.

Is somebody aware of this kind of issue ?

I encountered this problem on 2 different customers.

Thanks in advance

Patrice

[rmushtaq]

If this happens again, turn on the debug in CV and then contact TAC.

[bram.kers]

I'm having the same problem, with the same versions of software.

No solution found yet, next month have to install CiscoWorks from scratch due to another problem. Will let you know itf the problem returns.

Bram