01-23-2013 09:15 AM - edited 03-03-2019 06:56 AM
We have some cisco 2811 and 2801 routers that were purchased about three years ago.
Now we buy some VIC3-2FXS/DID but the problem is that this card just work with IOS c2800nm-spservicesk9-mz.124-20.T.bin and our routers came with
c2800nm-spservicesk9-mz.124-15.T10.bin
What is the correct procedure to update all routers without piracy? We have to buy the new IOS version?
Thanks!
01-23-2013 01:15 PM
You can download IOS images if you have a valid support contract, like SMARTnet.
Sent from Cisco Technical Support Android App
01-24-2013 01:19 AM
Ok, but unfortunately I don't have SMARTNet in any router.
So, the correct procedure is I acquire the SMARTNet for all routers and then updates them?
Thanks
01-24-2013 01:29 AM
Yes. Contact your Cisco AM or preferred reseller.
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