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CiscoView: unsupported modules

alex.alexander
Level 1
Level 1

Hello all,

I have a switch running some new modules (Sup720, WS-6724-SFP).

When trying to view the switch via CiscoView, those new modules are displayed as unsupported.

According to the documentation, the switch is running a supported CatOS version.

The CW2K server version is :

- Win2003 Server

- CW Common Services with SP2 2.2

- Campus Manager 3.3

- Resource Manager Esentials 3.5

- RME Incremental Device Support 3.5

- CView 5.5

I also installed the latest IDU 8.0, but this didn’t solved my problem. It seems that something is still missing.

May I ask your help.

Thanks in advance for any suggestion.

Regards.

Alex

1 Reply 1

rmushtaq
Level 8
Level 8

You need to install the latest CiscoView device package for that particualr device from CCO first.

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